Privacy Policy

Last updated: 11 July 2026

1. Introduction

This Privacy Policy explains how Sarah Knight collects, uses, stores and protects your personal information when you:

visit sarahknightenergy.com;

request a free guide or resource;

purchase a digital product;

join a waitlist or register your interest;

participate in a group programme;

enquire about or receive personalised one-to-one support; or

communicate with Sarah Knight Energy.

Sarah Knight is committed to handling your personal information fairly, securely and transparently.

This policy has been written primarily in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations and other applicable UK data-protection legislation.

If you live outside the United Kingdom, you may also have rights under the laws that apply where you live.

2. Who We Are

Sarah Knight is the data controller responsible for the personal information described in this policy.

Data Controller: Sarah Knight
Business name: Sarah Knight Energy
Website: sarahknightenergy.com
Email: [email protected]

Please contact us using the email address above if you have questions about this policy, wish to exercise your data-protection rights or want to make a complaint about how your information has been handled.

3. Personal Information We May Collect

The personal information we collect depends on how you interact with the website and services.

It may include:

your name;

your email address;

your telephone number;

your billing address and country;

information submitted through contact, enquiry, waitlist or registration forms;

information required to provide a digital product, group programme or one-to-one service;

records of purchases, payments and bookings;

messages, emails and other communications;

questionnaire and feedback responses;

your marketing preferences;

testimonials or reviews you choose to provide;

information you choose to share during programmes, sessions or support conversations;

your display name, profile image, audio, video or written contributions during online group activities;

technical information such as your IP address, browser, device type and website activity; and

cookie and analytics information where you have permitted optional cookies.

We do not receive or store your full payment-card details. Payments are handled securely by third-party payment providers.

4. Health and Wellbeing Information

Sarah Knight’s programmes and one-to-one services provide educational, reflective and general wellbeing support.

They do not involve diagnosing, treating or assessing medical conditions or health symptoms, and Sarah does not request access to your medical records.

During an enquiry, programme or session, you may choose to share information about your:

general health or wellbeing;

fasting experiences;

lifestyle;

emotional wellbeing;

personal circumstances; or

relationship with your body.

Please only provide information that you are comfortable sharing and that is relevant to the support you are seeking.

Information relating to physical or mental health may be treated as special category personal data under data-protection law.

Where we need to record or use this information to provide personalised support, we will:

collect only the information reasonably necessary;

explain why the information is being requested;

keep it appropriately protected; and

obtain your explicit consent where required.

You may withdraw your consent at any time by contacting [email protected]. Withdrawing consent will not affect the lawfulness of anything done before consent was withdrawn, but it may limit the personalised support that can be provided.

5. How We Collect Your Information

We may collect information directly from you when you:

download the free Body Wisdom Starter Guide;

purchase the Body Wisdom Companion Guide or another digital product;

join a waitlist;

register your interest in The Collective;

enquire about personalised one-to-one support;

complete a contact, enquiry or feedback form;

participate in a programme, session or online community;

communicate by email, telephone, video call or messaging service;

submit a testimonial or review; or

accept optional cookies on the website.

We may also receive limited transaction or booking information from providers that process payments, manage appointments, deliver emails or operate parts of the website.

6. How We Use Your Information

We may use your personal information to:

provide a free guide or resource you have requested;

respond to questions and enquiries;

manage waitlists and expressions of interest;

process purchases and payments;

provide access to digital products;

administer and deliver group programmes;

arrange and provide one-to-one support;

send booking confirmations, access details and service updates;

personalise the support you receive;

provide customer support;

maintain financial and business records;

prevent fraud and misuse;

improve the website, programmes and services;

understand how the website is used;

send marketing communications where permitted;

publish testimonials where you have given permission;

protect our legal rights; and

comply with legal and regulatory obligations.

We will not use your information for purposes that are incompatible with those described in this policy unless we have a lawful reason to do so and provide any additional information required.

7. Our Lawful Bases for Processing

Data-protection law requires us to have a lawful basis for using personal information.

Depending on the circumstances, we may rely on the following bases.

Contract

We may process information where it is necessary to:

take steps at your request before entering into an agreement;

process your purchase or booking;

provide a product, programme or service you have requested; or

manage our contractual relationship with you.

Consent

We may rely on consent where you:

agree to receive marketing emails;

choose to provide health or wellbeing information requiring explicit consent;

agree to the use of a testimonial, photograph or identifiable feedback;

agree to a session being recorded; or

accept optional cookies.

You may withdraw your consent at any time.

Legitimate interests

We may use information where it is reasonably necessary for our legitimate business interests, provided those interests are not overridden by your rights.

These interests may include:

responding to enquiries;

operating and improving the website;

administering the business;

maintaining security;

preventing fraud;

understanding customer needs;

keeping appropriate records; and

establishing, exercising or defending legal rights.

Legal obligations

We may process or retain information where necessary to comply with tax, accounting, consumer-protection, regulatory or other legal obligations.

8. Free Guides and Email Marketing

When you request a free guide, we will use your information to deliver that guide and send any essential messages directly connected with your request.

Requesting a free resource does not automatically mean that you have agreed to receive unrelated or ongoing marketing communications.

Where required, we will ask separately for permission to send emails about:

Body Wisdom content;

future programmes;

new products or services;

upcoming opportunities to work with Sarah; and

relevant wellbeing information.

You can unsubscribe from marketing at any time by:

clicking the unsubscribe link included in an email; or

contacting [email protected].

Unsubscribing from marketing will not prevent us from sending essential administrative messages concerning a product, programme or service you have requested.

We may retain a limited record of your opt-out so that we can respect your preference.

9. Group Programmes and Online Communities

When you participate in The Collective or another group programme, other participants may be able to see or hear information such as:

your chosen display name;

your profile image;

your voice or video;

comments made during live sessions;

messages shared in group discussions; and

account or contact details made visible by the platform being used.

For example, some messaging platforms may show your telephone number or profile information to other group members.

You should only share information with the group that you are comfortable disclosing.

Participants may be asked to respect the privacy and confidentiality of others. However, Sarah Knight cannot guarantee or control how another participant may use information that you voluntarily disclose in a group setting.

Private enquiry forms, individual communications and personal support notes will not be intentionally disclosed to other participants without your permission, unless disclosure is required by law.

10. One-to-One Support

Where you receive personalised one-to-one support, we may keep limited notes concerning:

your aims;

matters discussed;

agreed actions;

preferences;

progress; and

information necessary to provide the support you requested.

These notes are used to provide continuity and personalised support.

Sarah’s one-to-one services do not provide medical diagnosis or treatment. Please avoid sharing detailed medical information unless it is relevant and you are comfortable doing so.

11. Session Recordings

Sessions will not be recorded without advance notice.

Where a group or one-to-one session may be recorded, we will explain:

why the recording is being made;

how it will be used;

who will be able to access it;

how long it will be retained; and

whether you can participate without being identifiable in the recording.

Where legally required, we will obtain your consent before making or using an identifiable recording.

12. Testimonials and Feedback

We may ask for feedback after a product, programme or service.

Providing a testimonial is voluntary.

We will ask for permission before publishing identifiable information such as your:

name;

photograph;

words;

voice; or

video.

You may withdraw permission for future use by contacting [email protected].

We will then take reasonable steps to remove the testimonial from materials under our control. We may not be able to remove copies that have already been independently saved or shared by others.

13. Who We May Share Information With

We may share information with trusted service providers where reasonably necessary to operate the website and deliver our products and services.

These may include:

website hosting and customer relationship management providers, including GoHighLevel;

payment processors;

email delivery and marketing platforms;

booking and scheduling providers;

video-conferencing providers;

messaging and community platforms, including WhatsApp where used;

cloud-storage and document-management providers;

analytics and website-security providers;

accountants, legal advisers and professional consultants; and

regulatory, law-enforcement or public authorities where required by law.

These organisations may process information on our behalf or operate as independent data controllers under their own privacy policies.

We require service providers acting on our behalf to use personal information only for the agreed purpose and to protect it appropriately.

We do not sell or rent your personal information.

14. Payment Information

Payments are processed through third-party payment providers.

We may receive limited information relating to the transaction, such as:

your name;

your email address;

your billing address;

the amount paid;

the date of payment;

payment status;

a transaction reference; and

limited card information, such as the final four digits.

We do not normally receive or retain your complete card number, security code or online banking credentials.

Payment providers process payment information in accordance with their own privacy policies and security procedures.

15. International Data Transfers

Some of the platforms and service providers we use may store or process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that an appropriate legal safeguard is in place.

Depending on the provider and destination, this may include:

a UK adequacy regulation;

the UK International Data Transfer Agreement;

the UK Addendum to approved standard contractual clauses; or

another safeguard recognised under UK data-protection law.

You may contact us for further information about the safeguards relevant to your information.

16. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting and dispute-resolution requirements.

Our normal retention periods are:

General enquiries: up to two years after the last meaningful contact.

Waitlist and registration information: until you withdraw your interest or after two years of inactivity.

Marketing information: until you unsubscribe or the information is no longer required. We may keep a limited suppression record after you unsubscribe.

Purchase, payment and accounting records: normally up to six years, or longer where required by law.

Programme and service administration records: normally up to six years after the service ends where required for contractual, insurance or legal purposes.

Detailed one-to-one notes: normally up to two years after the support ends, unless a longer period is reasonably necessary.

Health or wellbeing information: only for as long as it is genuinely needed to deliver the requested support, normally no longer than two years after the service ends.

Testimonials: until permission is withdrawn or the testimonial is no longer used.

Session recordings: for the period explained when the recording is arranged.

Cookie and analytics information: for the period stated in the relevant cookie settings or provider information.

We may retain information for longer where reasonably necessary to:

comply with a legal obligation;

address a complaint;

manage a dispute;

establish or defend a legal claim; or

respond to a safeguarding or regulatory concern.

When information is no longer required, we will securely delete it or anonymise it.

17. How We Protect Your Information

We use reasonable technical and organisational measures designed to protect personal information from:

unauthorised access;

accidental loss;

misuse;

alteration; and

inappropriate disclosure.

These measures may include:

password-protected systems;

access restrictions;

secure payment providers;

reputable technology platforms;

software and security updates;

appropriate backups; and

procedures for responding to privacy requests and data incidents.

No internet-based service can be guaranteed to be completely secure.

You should take care when sharing sensitive or personal information through email, messaging platforms or group discussions.

18. Cookies and Similar Technologies

The website may use cookies and similar technologies for purposes including:

essential website operation;

security;

remembering your preferences;

website analytics;

measuring performance;

embedded content; and

marketing.

Essential cookies may be used where necessary for the website to function.

Where consent is required, optional analytics or marketing cookies will not be used until you have made a choice through the website’s cookie-consent tool.

You can accept, reject or manage optional cookies through the cookie controls provided on the website.

You may also be able to disable cookies through your browser settings. Disabling essential cookies may affect how parts of the website function.

19. Your Data-Protection Rights

Depending on your circumstances and location, you may have the right to:

be informed about how your information is used;

request access to your personal information;

request correction of inaccurate or incomplete information;

request deletion of your information;

ask us to restrict how your information is used;

object to certain uses of your information;

object to direct marketing;

request transfer of information you provided in a portable format;

withdraw consent where processing relies on consent; and

complain about how your information has been handled.

These rights are not absolute and may be subject to legal restrictions or exemptions.

We may need to verify your identity before responding to a request.

We will normally respond within one month. In certain circumstances, the response period may be extended where a request is particularly complex or numerous, and we will explain this where applicable.

To exercise your rights, contact:

[email protected]

20. Data-Protection Complaints

You can make a complaint about how your personal information has been handled by emailing:

[email protected]

Please provide enough information for us to understand your concern and identify any relevant records.

We will:

provide a clear way for you to raise your concern;

acknowledge your complaint within 30 days;

investigate it appropriately;

keep you informed where appropriate; and

communicate the outcome without undue delay.

You also have the right to complain to the Information Commissioner’s Office, which is the UK supervisory authority for data protection.

If you live outside the United Kingdom, you may also have the right to complain to the data-protection regulator in your country.

21. Children’s Information

The website, products and services are intended for adults aged 18 or over.

We do not knowingly collect personal information from children.

Please contact us if you believe that a child has provided personal information so that we can take appropriate action.

22. Automated Decision-Making

We do not currently use personal information to make solely automated decisions that have legal or similarly significant effects.

If this changes, we will update this policy and provide any additional information required by law.

23. Links to Other Websites

The website may contain links to websites, services or platforms operated by other organisations.

Those organisations are responsible for their own privacy practices. We recommend reviewing their privacy policies before providing personal information.

24. Changes to This Policy

We may update this Privacy Policy when:

our services change;

we begin using different service providers;

our legal obligations change; or

our information-handling practices change.

The latest version will be published on this page and identified by the “Last updated” date.

Where a change materially affects how existing information is used, we will provide additional notice where reasonably required.

25. Contact Us

For questions, rights requests or data-protection complaints, contact:

Sarah Knight
Sarah Knight Energy
Email: [email protected]
Website: sarahknightenergy.com